Communicating in Japan is difficult, but as they say communication is only 7 percent verbal, 55 percent body language and 38 percent tone of voice
Meeting and Greeting
- A handshake is appropriate upon meeting. The Japanese handshake is limp and with little or no eye contact.
- Some Japanese bow and shake hands. The bow is a highly regarded greeting to show respect and is appreciated by the Japanese. A slight bow to show courtesy is acceptable.
Body Language
- Nodding is very important. When listening to Japanese speak, especially in English, you should nod to show you are listening and understanding the speaker.
- Silence is a natural and expected form of non-verbal communication. Do not feel a need to chatter.
- Do not stand close to a Japanese person. Avoid touching.
- Prolonged eye contact (staring) is considered rude.
- Don’t show affection, such as hugging or shoulder slapping, in public.
- Never beckon with your forefinger. The Japanese extend their right arm out in front, bending the wrist down, waving fingers. Do not beckon older people.
- Sit erect with both feet on the floor. Never sit with ankle over knee.
That said, it’s always great to try and learn some key words when you are travelling to a country out of respect for their culture.
| Yes | Hai |
| No | Iie |
| Thank you | Arigato |
| Thank you very much | Arigato gozaimasu |
| You’re welcome | Douitashimashite |
| Please | Douzo |
| Excuse me | sumimasen, shitsurei shimasu |
| Hello | Kon-nichiwa |
| Goodbye | Sayounara |
| So long | jaamataashita |
| Good morning | O hayou gozaimasu |
| Good afternoon | Kon-nichiwa |
| Good evening | Konbanwa |
| Good night | Oyasuminasai |
| I do not understand | Wakarimasen |





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